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Harjeet Singh is an experienced professional with a strong background in customer service and operational management, currently serving as Deputy Vice President at Hexaware Technologies since February 2015. In this role, Harjeet focuses on client satisfaction through strategic partnerships and performance metrics. Previous positions include Program Manager - Retail Service at airtel, where efforts concentrated on enhancing customer experience and profitability, and Head Service Experience at Airtel Nigeria, overseeing a large team to support millions of subscribers. Early career experiences include significant roles at Bharti Airtel Limited and !dea, emphasizing service operations, provisioning, and risk management. Harjeet holds a degree in Commerce from Delhi University and a secondary education in Accounting and Finance from Guru Harkrishan Public School.