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Surabhi B has a strong background in business consulting and customer success management. Surabhi currently works as a Customer Success Manager at Hexaview Technologies Inc., where they manage and develops a portfolio of accounts to enhance customer retention, revenue growth, and profitability. Surabhi is also responsible for aligning business solutions with customer needs, identifying at-risk accounts, and implementing strategic plans to improve customer performance.

Prior to their current role, Surabhi worked at Hexaview Technologies Inc. as a Senior Business Consultant from September 2017 to December 2019. In this role, they conducted financial assessments, analyzed project risks, and contributed to delivery assurance procedures. Surabhi also worked as a Business Consultant from November 2015 to August 2017, collaborating with internal stakeholders to develop comprehensive business plans and implementing strategies to improve key performance indicators. Additionally, Surabhi worked as an Associate Business Consultant from November 2014 to October 2015, where they assessed client's business landscape, devised tailored solutions, and successfully implemented proposed strategies.

Before joining Hexaview Technologies Inc., Surabhi worked at EY as an Associate Business Analyst from 2013 to 2014, although specific details about their responsibilities in this role are not provided.

Surabhi B's education history includes a Bachelor of Arts degree in Philosophy from Delhi University, which was obtained from 2007 to 2010. Prior to that, Surabhi attended Delhi Public School - R. K. Puram for high school, specializing in Art/Art Studies. Additionally, Surabhi holds a Master of Business Administration (MBA) degree in Business Administration and Management from the University of Pennsylvania. The exact years for completing the MBA program are unknown.