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Thomas Taylor has a diverse work experience in the technical service and support field. Thomas started their career in 2011 as a Field Service Technician at Carolina Industrial Equipment, where they worked until December 2013. In 2014, they joined Johnston North America as an Assembly Technician and later became a Regional Service Manager, a position they held until September 2019. From September 2019 to October 2020, Thomas worked as an Installation Supervisor at Hexagon Agility. Thomas then advanced to the role of Field Service Manager and finally became the Senior Manager Technical Service and Support in March 2023 at the same company.

Thomas Taylor enrolled in NASCAR Technical Institute from 2004 to 2006, where they pursued a field of study in Automobile/Automotive Mechanics Technology/Technician. Following this, from 2007 to 2013, they attended the US Army Aviation school, specializing in Avionics Maintenance Technology/Technician.