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Richard Chang possesses a solid background in technical support and systems engineering. At Hewlett Packard Enterprise, Richard served as both Manager of Field Technical Support and Field Technical Support Consultant, demonstrating leadership and expertise in managing technical support teams and resolving complex customer issues. Prior experience includes a role as Systems Engineer at Cray Inc., where Richard contributed to system design and implementation. Richard's educational background includes attendance at Gandhi Centenary School in Kakinada, Andhra Pradesh.