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Maurizio Pappalardo is a Senior Information Technology Analyst at Hertz since June 2018, providing onsite and virtual desktop support for users at the Dublin HQ and internationally. Prior experience includes roles as an IT Field Services Engineer at RR Donnelley, where support was provided for Windows and MAC OS users in the Dublin area, and as an IT Support Engineer at Hertz, where onsite and remote support was delivered. Maurizio also held positions providing desktop support at Danone and Kilsaran International, and played a key role at CEMEX as an IT Help Desk Support Administrator for over six years. Earlier career experience includes desktop support at Hewlett-Packard and technical support for Lexmark products at ClientLogic. Maurizio holds a Master's degree in Electronic Engineering from Università di Catania.