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Karen Dang has over two decades of experience in management and system support within the corporate sector. Since July 1999, Karen has held the position of Manager of Revenue and Systems Support at The Hertz Corporation, where responsibilities include ensuring the global system functions efficiently, providing user support and training, collaborating on product enhancements, and managing system updates. Prior to this role, Karen worked at TAC Automotive as a Warranty Service Provider Specialist for Ford Motor Company, handling warranty requests and developing compliance processes. Earlier experience includes a position as a Business Analyst at EDS Group for Chevrolet and as a Department Manager at Bed Bath & Beyond. Karen holds a degree in Family and Consumer Science with a concentration in Fashion Merchandising from Pittsburg State University.