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Kelly Ferrara has over 22 years of experience in customer relations and executive assistance. Currently serving as the Manager of Customer Relations at Hershey Entertainment & Resorts Company since April 2007, Kelly previously held the position of Admin Assistant III/Project Manager for Corporate Partnerships within the same organization. Prior to joining Hershey Entertainment & Resorts Company, Kelly worked at Milton Hershey School from August 2001 to April 2007 as an Executive Assistant.