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Michael Sarantis is a seasoned professional with extensive experience in retail management, operations, marketing, and customer service. Currently serving as a Retail Development Account Manager and previously as Store Manager at HERON since August 2021, Michael has demonstrated strong leadership and operational skills. Prior roles include Operations at Wonder Immersive, Deputy Store Manager at Dixons South East Europe, and Marketing and Sales Manager at plays2place productions. Michael's career began at Vodafone Greece, where a decade was spent in various capacities including Shop Manager, Data, Internet & New Technologies Trainer, and Complaints Management Specialist, showcasing expertise in training, customer support, and efficient complaint resolution.