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Matt Abid currently serves as an Account Executive at Heritage Telecom, focusing on customer retention and market expansion since March 2024. Previously, Matt worked as a Client Success Manager at Dedicated IT from January 2020 to January 2024, acting as a liaison for clients and the IT team, and held various roles including Project Coordinator and Account Manager. Prior experience includes owning Common Threads Printing, serving as a Customer Relations Coordinator at T5 Telecom, and leading business development for The Building Performance Team. Matt began their career in youth ministry and various sales positions while earning a Bachelor of Arts in History from Wabash College and a Master of Education in Secondary Education from Grand Valley State University.