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The IT Support Team at Hepta Informática Ltda is responsible for ensuring the smooth operation of the company's technological infrastructure and providing exceptional technical assistance to clients. This team diagnoses and resolves hardware and software issues, manages network systems, and delivers user support to address a range of technical queries. They play a critical role in maintaining the high standards of service excellence that Hepta Informática is known for, contributing to the overall efficiency and reliability of client operations.