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Jakub Kulpa is an experienced IT professional currently serving as the Vice President of Operations and Vice President at Helping Hand IT Services and Networking since February 2012. Prior roles include Tier I Technical Support Specialist at Education Corporation, where technical issues related to an online student portal were addressed, and Help Desk Engineer at Navistar Financial Corporation, focusing on network setup and maintenance. Jakub began a career in customer service as a Game Advisor at GameStop, followed by an Office Assistant position at All about Trucks, handling data entry and customer interactions. Jakub holds a B.A. in Information Technology from Roosevelt University and a Bachelor of Science in Computer Science from the University of Illinois System.