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Kim Brys is an integral part of the team and is known well by the majority of the clients in her roles at HDCav. Through her dedication to the success of the clients and staff, Kim propelled herself through service roles to the Client Experience Manager position. This position allows Kim to apply her fifteen-plus years of customer service and management experience to improve and streamline the processes. She is always hands on and stands ready to address any need, making it her mission to improve communications and client experience. Kim spends her free time with her small zoo of a pet family as well as her human one. She also enjoys spending time with friends and has wonderful way of relating to others which she utilizes on a daily basis.