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Holli Charles is a seasoned professional with extensive experience in account management and client services within the insurance industry. Currently serving as a Senior Account Executive at Helmsman Management Services LLC since April 2019, Holli leads a dedicated team focused on service delivery, resource coordination, and relationship management across various operational departments. Previous roles include Account Manager at Helmsman Management Services LLC, where responsibilities encompassed service management, client retention, and strategy implementation for an $11M book of business. Prior experience at Liberty Mutual Insurance spanned over a decade, with positions including Senior Client Service Manager, Chief Examiner, and Claim Manager, highlighting expertise in client service installation, claims examination, and departmental management. Holli holds a Bachelor of Arts in History from The College of New Jersey.