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Richard Brown is a seasoned logistics professional currently serving as a Logistics Key Account Manager at The HEINEKEN Company since May 2016, where responsibilities include managing off-trade customer relationships, leading a team of customer service representatives, and driving supply chain efficiencies. Previously, Richard held roles such as Customer Operations Team Leader and Trading Operations Manager, overseeing customer service operations and sales teams, respectively. Earlier experience as a Multiple Account Executive involved managing accounts for bars and restaurants. Richard’s career began in retail as a Retail Store Manager at Sports Direct Int., where successful turnaround efforts were noted in a challenging store environment. Education includes completion of Highers in Physics, Physical Education, Business Management, Maths, and English at Musselburgh Grammar School.