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Isleidy Ortiz has extensive experience in logistics and customs operations, currently serving as a Customs Broker Writer at Hecny Group since October 2022 and as a Customs Entry Specialist at DB Schenker since February 2021. Prior roles include Customer Service Representative at Empresas AquaChile, Import Specialist at Customized Brokers, Operations Coordinator at Southeastern International Services, Operations Support at Express Freight International, Inc., and Documentation, Operation, and Support Coordinator at Delta Line International. Isleidy Ortiz has developed a strong skill set in customs documentation, client communication, and shipment coordination, with a focus on ensuring compliance with import and export laws. Isleidy Ortiz is pursuing an Associate's degree in Business Administration and Management at Humboldt International University, complementing an educational background from Miami Dade College.