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Jean-Philippe Hoang is an experienced professional with over a decade of expertise in innovation and digital strategy within the HEC School of Management, where roles include Head of Innovation and Head of Digital, focusing on customer centricity and data-driven decision-making. Prior experience includes serving as a Key Account Manager at fidelis, emphasizing relationship management with major clients, and co-founding Netica, where project management and quality assurance were key responsibilities. Education credentials comprise an Executive Mastère in Strategic Management of Information and Technologies from HEC Paris, an Executive Master in Management Information Systems from Mines Paris, and a Bachelor’s degree in Marketing from Sup de Pub.