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Lee Ribolla is an experienced professional in the aviation industry, currently serving as a Senior Project Manager at Heathrow since June 2008, where responsibilities have included leading teams to provide safe and efficient services. Previous roles at Heathrow include Customer Relations Manager, VIP Operations Manager, Security Compliance Manager, and Terminal Duty Manager. Prior to Heathrow, Lee worked at Virgin Atlantic Airways from August 1999 to June 2008 as Operations Manager for Customer Relations, focusing on complaint resolution and disruption management. Lee Ribolla completed education at Glyn School in Ewell, Surrey, from 1989 to 1995.