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Ying Chen Lai is a knowledgeable professional in the fashion and retail industry with experience as a Product Specialist at Hearts On Fire since August 2023. Previously, Ying Chen Lai served as a Merchandising Assistant at Dickson Concepts International Ltd. from November 2020 to September 2023, where duties included coordinating with various teams to ensure order execution, as well as managing inventory levels. An internship at TOD'S Group provided exposure to client communication and campaign management. Earlier experience as a Sales Assistant at Louis Vuitton involved enhancing customer experience and managing stock levels. Ying Chen Lai holds a Master's degree in Fashion Buying from Istituto Marangoni (2019-2020) and a Bachelor's degree in Business Administration and Management from Fu Jen Catholic University (2013-2017).