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Kenia Gonzalez

Vice President Operations at Heart of the House

Kenia Gonzalez has a diverse range of experience in the hospitality industry spanning over several years. Kenia is currently working as the Vice President of Operations at Heart of the House since 2023. Prior to this, they served as the Executive Director at THE HOSPITALITY GOURMET ACADEMY starting in 2016. From 2019 to 2023, Kenia held the position of Regional Director at Heart of the House Hospitality, where they were responsible for expanding the company's services across multiple states.

Kenia's earlier roles include working as the Director of Catering at InterContinental Hotels Group (IHGâ„¢) from 2013 to 2016. During their time there, they successfully achieved sales targets and implemented strategies to drive productivity and revenue growth. Kenia also worked as the Group Sales Financial Manager at Loews Hotels & Co from 2011 to 2013, where they handled financial and administrative services for group and catering events.

Earlier in their career, Kenia served as the General Manager at la Casona Real from 2005 to 2009. Kenia also held the position of Director of Catering and Convention Services at Hotel Melia Cohiba from 1995 to 2005 and at Melia Hotels International Cuba from 1992 to 2005. In these roles, they oversaw catering and sales activities, developed marketing plans, and managed staff and schedules.

Overall, Kenia Gonzalez's work experience showcases their expertise in operations management, sales, catering, and financial services within the hospitality industry.

Kenia Gonzalez has a well-rounded educational background. Kenia started their journey at the University of Havana from 1998 to 2003, earning a Bachelor of Business Administration (BBA) with a focus on Hotel/Motel Administration/Management. Following a break, they continued their studies at the Universidad Jorge Tadeo Lozano from 2008 to 2011, where they obtained a Bachelor's degree in General Sales, Merchandising, and Related Marketing Operations. Additionally, Kenia also pursued an earlier degree at the University of Havana from 1986 to 1991, leading to a Bachelor of Arts (BA) in Foreign Languages and Literatures.

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