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Leah R. has extensive work experience in various roles in the IT industry. Leah started their career at Wells Fargo as a Helpdesk employee from July 2008 to September 2010. Leah then worked at Firehouse Software as a Software Support specialist from February 2011 to August 2011. Leah joined Heartland Co-op in August 2011, where they held multiple roles. Leah initially worked as a Help Desk Team Lead, overseeing Help Desk personnel and procedures, managing network hardware and software, and collaborating with corporate vendors. In April 2021, Leah transitioned to the position of iSeries System Administrator at Heartland Co-op.

Leah R. obtained an Associate's Degree in Information Technology/Business Administration from AIB College of Business, which they attended from 2006 to 2008.

In addition to their degree, Leah R. has obtained several certifications. In May 2015, they received the CompTIA A+ certification from CompTIA. In May 2017, Leah R. obtained the Systems Management - Daily System Monitoring certification from COMMON A Users Group, and in the same month, they also obtained the Systems Management - Keeping It Current certification from the same institution. Furthermore, in May 2018, Leah R. received the Lab: Experience Db2 Web Query Firsthand certification from COMMON A Users Group. Finally, in October 2019, they obtained the Tech Data - System Operator for IBM iSeries certification from IBM.