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Florence Mncube possesses a diverse background in customer service and support, with experience at hear.com as a Customer Support Representative and Customer Service Consultant since August 2020. Prior positions include Sales Consultant at Optivest Health Solutions and an internship at Alexander Forbes. Florence's educational background includes a degree in Business/Managerial Economics from Nelson Mandela University, complemented by earlier roles as an Economics Tutor and an Education Assistant. Additional experience includes customer service in the bakery section at Waterfront Super Spar and data capturing at Zoon Footwear Warehouse.