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Vimal G. has worked in a variety of roles in the marketing and customer support fields. In 2021, they began working as a Marketing Manager for HealthWorksAI, an AI-powered platform that delivers innovative solutions for Medicare Advantage payors in the US. Theirresponsibilities include managing HealthWorksAI's Linkedin page, creating posts, running A/B tests and Ad campaigns, and maximizing organic reach. In 2019, they began working as a Product Marketing Manager for DBSync, a company that provides pre-built connectors for SaaS cloud apps. In 2018, they worked as a Manager of Product Marketing & Demand Generation for NHANCE NOW for Business, a customer experience delivery channel. In 2014, they worked as a Product Marketing Manager for WINAIM UK LIMITED, a company that provides Governance, Risk and Compliance software solutions. In 2011, they worked as a Sales and Marketing Executive for SPC International, a company that specializes in the repair, refurbishment and remarketing of electronic and electro-mechanical equipment. In 2007, they began working as a Sr. Customer Support Associate for Dell, where they handled customer inquiries, complaints, billing questions, and payment extension/service requests.

Vimal G. has an MBA in International Business from the University of East London, obtained in 2011. Prior to that, they earned a Bachelor of Computer Applications in Information Technology from Sri Bhagawan Mahaveer Jain College. In February 2020, Vimal G. obtained a certification in Brand and Content Marketing from Coursera.