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Pascalle van Scheppingen currently serves as a Senior Customer Care Specialist at HealthLink Europe & International, where responsibilities include team-scale process improvements and coordinating the order to cash workflow. Pascalle has extensive experience in training and coaching colleagues, managing supply chain processes, and maintaining client relationships. Previous roles include Account Maintenance Specialist at Tesla, where Pascalle coordinated application access for EMEA customers, and Trainer at KPN, facilitating training for customer service employees. Pascalle has a diverse background in culinary arts, having owned pop-up pastry shops and worked in various chef roles, including representation of Dutch cuisine at the Shanghai World EXPO 2010. Educational credentials include MBO degrees in patisserie and culinary arts from respected institutions.