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Randi Dillon is a seasoned healthcare professional with extensive experience in clinical roles, currently serving as a Clinical Rule Analyst at HealthHelp since May 2020. In this position, Randi has developed clinical criteria decision tree logic in Excel, implemented rulesets into a proprietary rules engine for prior authorization automation, and collaborated with various teams to enhance clinical content. Previously, Randi held positions as a Utilization Review Nurse and Clinical Lead Nurse, where responsibilities included reviewing medical necessity criteria, managing a healthcare office, and training new staff. Randi's earlier experience as a Correctional Nurse encompassed medication administration, staff training, and participation in performance improvement activities. Randi holds a Licensed Practical Nurse (LPN) degree from Hannah E Mullins School of Practical Nursing, completed in February 2012.