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The Operations and Management team at Healthcare Risk Advisors is responsible for overseeing and optimizing internal processes to ensure efficient and effective service delivery. Key responsibilities include conducting audits to maintain compliance, investigating claims and incidents, managing client accounts, ensuring workplace safety and security, developing strategic initiatives, maintaining office facilities, supporting application systems, and managing workers' compensation. This team plays a crucial role in aligning HRA's operations with its strategic goals, thereby enhancing client service and operational efficiency.