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Sachin Sharma possesses extensive experience in operations management within the healthcare sector, currently serving as Manager of Operations at Healthcare at Home India Pvt. Ltd since July 2017, after holding the position of Operations Executive since April 2013. Responsibilities include managing standard operating procedures, key performance indicators, report formats, roster management, ERP systems, and developing scripts for customer service calls. Prior roles include Patient Care Executive at Max Healthcare from April 2008 to March 2013, where Sachin handled customer queries and staff management, and Pharmacy Assistant at Indraprastha Apollo Hospital from October 2006 to March 2008, focusing on inventory management and customer relations. Sachin earned a Master in Business Administration with a specialization in Finance and Operations from Punjab Technical University, completing studies from 2014 to 2016.