Richard Schmidt is an experienced IT professional with a diverse background in technology support and quality assurance. Currently serving as an Information Technology Support Specialist at HealthBeacon since January 2023, Richard provides troubleshooting and maintenance for software applications and hardware systems. Previously, as a Quality Assurance Tester at Mapall from January 2022 to January 2023, Richard conducted comprehensive functional and black box testing, identified and reported bugs, and collaborated closely with developers. Richard's career also includes roles in back-office operations at HAITONG, customer service at Burger King, administrative support at Spy Service, and telemarketing sales at Atendebem. Academically, Richard holds a BSc (Honours) in Computing with a specialization in the Internet of Things from the National College of Ireland.