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Susan Smith possesses extensive experience in healthcare supply chain management and clinical support services, currently serving as a Faculty Member at the Health Standards Organization since August 2021, and as Principal at Smith Consulting since December 2019. Previously, Susan was the Executive Director of the Healthcare Supply Chain Network from September 2012 to November 2019, where leadership was provided to a professional association focused on improving healthcare supply chain efficiency. Notable roles include General Manager at Mohawk Shared Services, where accountability for a major regional sourcing facility was held, and Director of Clinical Support Services at Hamilton Health Sciences, overseeing several program areas across multiple facilities. Education credentials include a Master Certificate in Supply Chain and Logistics from Schulich School of Business and a Master's degree in Health Sciences from Charles Sturt University, along with a Bachelor's degree in Sociology from McMaster University.