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Emma Laughlin, MSOL, currently serves as a Communications and Content Marketing Specialist at Health Plans, Inc., where responsibilities include collaborating on marketing materials and supporting client success stories. Prior experience includes a role as Communications Specialist I at Farm Credit Financial Partners, Inc., where Emma developed employee communications, managed a redesigned intranet, and enhanced social media engagement. Emma also held various roles at Western New England University, including Peer Advisor and Student Ambassador, while completing a Bachelor's degree in Communication and a Master of Science in Organizational Leadership.