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Claire Herne is a seasoned professional in relationship and client management within the healthcare sector, boasting extensive experience since 1992. Currently serving as Head of Relationship Management and previously as Client Services Director at Health Partners (OH) Limited, Claire has demonstrated strategic leadership and an unwavering focus on customer success. Prior roles include Director of Client Services at Health Management Ltd and FirstCare, where Claire led initiatives to enhance client retention and implement proactive health management strategies. Claire's earlier experience encompasses significant roles at CIGNA European Services and Bupa, where management of large corporate accounts resulted in profitability and growth. Claire holds a BA(Hons) in Business Studies from Birmingham City University.