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Joanne Shaw has worked in the field of healthcare insurance and operations for several companies. Joanne began their career in 2003 as a Claims Operations Manager at ConnectiCare. In 2004, they joined Dow Jones, LP as a Fulfillment Operations Manager. Joanne then moved to Health New England in 2006, where they served as a Claims Manager until 2016. Joanne then transitioned to the role of Claim Payment & Analytics Manager at the same company, and their tenure in this role is ongoing. Joanne's experience encompasses managing claims and operations, with a focus on payment analytics.

Joanne Shaw holds a Bachelor of Science (BS) degree in Business Management from Bay Path University. No information is provided regarding the specific years of their education or any preceding educational experiences.