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Laurent Saga is an experienced IT professional with a focus on systems administration, identity and access management, and technical support. Currently serving as an IT Technical Advisor for Infrastructure Operations at Health Canada since August 2020, Laurent leads critical initiatives within the Identity and Access Management Team. With significant prior experience in roles such as Senior Systems Analyst and Systems Administrator, Laurent has developed expertise in managing user accounts, providing technical advice, and overseeing multi-domain server environments. Laurent's career includes consultancy work, multimedia development, and instructional technology roles, complemented by a robust educational background in computer science and pedagogy.