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Connie Henckel's most recent work experience is as the Director of Information Management Operations, Tools & SharePoint at Health Canada | Santé Canada, starting in April 2022. Prior to that, they served as the Director of Information & Knowledge Management Division at both Health Canada and the Public Health Agency of Canada from September 2020 to July 2022. Before that, Connie held the position of Director of Strategic Planning at Health Canada and the Public Health Agency of Canada from February 2014 to September 2020.

Connie Henckel has a Y2K programming certificate in Y2K cobol/jcl programming from Algonquin College of Applied Arts and Technology, completed in 1997. Prior to that, they earned a Bachelor of Arts degree in Geography from Carleton University, graduating in 1991.