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    Headway

  • Internal Communications Lead (ny Or SF Based)

Internal Communications Lead (ny Or SF Based)

Marketing · Global

Job description

Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 

1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice. 

Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 34,000 mental healthcare providers across all 50 states who run their practice on our software. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.

We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

As Headway’s first Internal Communications Lead, and early member of the Employee Experience function, you’ll play an integral role in supporting our 600+ employees & 400+ contingent workers across the US. We’re looking for a gritty, operationally excellent and relationship obsessed team player to support Headway’s human hypergrowth to galvanize our progress towards our mission. This is an exceptional opportunity for someone interested in building an Internal Comms function in a dynamic, high-growth and mission-driven environment.

You will:

  • Build and Manage our Company Internal Playbooks and Systems, which include but are not limited to: 
    • Design new company communications tools and processes to ignite Employee Engagement and Cultural Principles, for example via new company newsletters and fireside chats 
    • Lead our company weekly All Hands to galvanize our culture and progress towards our mission
    • Support Employee and People Team Communications
    • Revamp our Company Surveys strategies -- from leading our bi-yearly Company Engagement and DEI&B Survey, to supporting new survey strategy & analysis
    • Ignite employee brand communications externally 

You’d be great if:

  • You have a minimum of 5-years of experience working on Communications -- including experience working at a high growth technology start-up and collaborating with People and Exec Teams
  • You are extremely skillful and passionate about Employee Experience and Internal Communications
  • You love to build new things optimizing for scale, efficiency and engagement 

Compensation and Benefits:

  • Salary information is based on a single salary target per role and is differentiated based on geographic location (Group A, B, or C)
    • Group A: $160,000
    • Group B: $144,000
    • Group C: $128,000
    • Examples of cities located in each Compensation Grouping:
      • Group A = NYC, SF/Bay Area, LA Area, Seattle, Boston, Austin, and San Diego
      • Group B = Chicago, Miami, Denver, Washington DC, Philadelphia, Atlanta, Minneapolis, Nashville, Sacramento, Phoenix, and Portland
      • Group C = All remaining cities 
  • Benefits offered include:
    • Equity Compensation
    • Medical, Dental, and Vision coverage
    • HSA / FSA
    • 401K
    • Work-from-Home Stipend
    • Therapy Reimbursement
    • 16-week parental leave for eligible employees
    • Carrot Fertility annual reimbursement and membership
    • 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
    • Flexible PTO
    • Employee Assistance Program (EAP)
    • Training and professional development

We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.

Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please contact

Headway employees work remotely across the US, with the option to work from offices in New York City and San Francisco. Headway participates in E-Verify. To learn more, click

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