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Emmanuel Smith, CSM, is a Technical Program Manager at HeadLight, responsible for optimizing technical delivery and agile development while leading key program initiatives. Prior experience includes serving as a Technical Project Manager at RapidSOS, where Emmanuel led software releases that significantly increased annual recurring revenue and platform utilization, as well as delivering multiple projects focused on frontend development and user engagement. Earlier roles include an Operations Specialist at Phosphorus and Technical Operations at Cecelia Health. Emmanuel holds a Bachelor of Science in Biobehavioral Health from Penn State University.