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Susanne Effenberger is a seasoned professional in market research and customer experience, currently serving as the Senior Market Research Manager at HDI Group since April 2020. Previous experience includes various roles at ERGO Group AG from 2011 to 2020, such as Strategic Buyer Marketing Services and Market Research Project Manager. Susanne began a career at ASSEKURATA Assekuranz Rating-Agentur GmbH from 2007 to 2011 as an Analyst. Educational qualifications include a Diploma in Business Administration from the University of Cologne, obtained between 2000 and 2007, along with studies at Universidad de Oviedo.