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Donald Dsouza is an accomplished professional with extensive experience in operations and business support within the insurance and financial sectors. Currently serving as VP of Group Operation at HDFC Life since October 2022, Donald Dsouza previously held various leadership positions at Aditya Birla Sun Life Insurance from October 2003 to October 2022, including Head of Zonal Operations - West and Head of Branch Ops Strategy and Channel Management. Donald Dsouza has a strong track record of enhancing efficiencies between channel partners and internal departments, surpassing stakeholder expectations in areas such as central operations, risk and compliance, and distributor management. Donald Dsouza's academic achievements include pursuing several advanced degrees in business and finance from prestigious institutions, reflecting a commitment to professional development in the field.