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Susheel Shanbhag is an accomplished professional with extensive experience in operations and service delivery across various prominent companies. Notably serving as Senior Vice President and Vice President at HDFC Bank, Susheel's career includes key roles such as Associate Director- Operations and Senior Service Delivery Manager at Microland Limited and Service Delivery Manager at HP Enterprise Services. With a foundation in IT as a Remote Field Support - L2 at NCR Corporation and an IT Consultant role at Biznet Infotech, Susheel possesses a robust background in managing complex IT environments. Academically, Susheel holds a Bachelor in Engineering in Electronics and Telecommunications from Bharti Vidyapeeth College of Engineering and a Master of Business Administration (MBA) in Project Management from Sikkim Manipal University.