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Kashif Qasim Ali Syed is a seasoned professional with extensive experience in delivery management and project leadership across various industries. Currently serving as a Senior Delivery Manager at HCF Australia since May 2023, Kashif previously held roles including Delivery Lead at Commonwealth Bank from July 2019 to April 2023 and Head of CRM Practice at icare NSW from August 2017 to July 2019. At icare, Kashif developed a comprehensive CRM strategy, established a Center of Excellence for digital transformation, and implemented operational efficiencies that significantly reduced costs. Earlier roles include Solutions Delivery Manager at Commonwealth Bank, Service Delivery Manager at IBM, and Assistant Vice President at Abu Dhabi Commercial Bank. Educational background includes a Bachelor of Computer Science from BCCI FAST ICS and a high school diploma from Grammar School Quetta.