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Megha Kiran is an accomplished professional with extensive experience in software engineering, quality assurance, and project management within the technology sector. Currently serving as a Product Support Specialist at Hawkins Personnel Group since July 2023, Megha is integral to the Product Support and Operations team at Newsela Inc. Previously, Megha worked at TrueCommerce DiCentral as a Software Engineer specializing in Software QA and Operations, where key responsibilities included designing supply chain order management systems and coordinating testing efforts. Earlier experience includes roles as a Software QA Analyst at Insperity, a Graduate Research Assistant at the University of Houston, and a Software Test Engineer at Infosys. Megha holds a Master's Degree in Technology Project Management from the University of Houston and a Bachelor's Degree in Information Sciences & Engineering from Ramaiah Institute of Technology.