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Reid Childress is an experienced IT professional currently serving as the IT Manager for the Airport Operations - Above the Wing team at Hawaiian Airlines since January 2019. Previously, Reid held various roles at FedEx Services, including Business Application Analyst, where leadership in IT project management and agile transformation was key. Reid also contributed as a Systems Analyst focused on enhancing customer experience at Hawaiian Airlines and was involved in critical documentation and deployment strategies for check-in processes. Educational background includes a Bachelor of Science in Management Information Systems from The University of Alabama.