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Stephen Belleau currently serves as a Senior Zendesk Administrator at HashiCorp, a role held since August 2022. Previously, Stephen was a Zendesk Administrator at BGRS and spent over a decade at The Walt Disney Company, progressing from a Customer Support Quality Representative to a Customer Relationship Management Administrator and Salesforce Administrator. Stephen's extensive experience includes managing multiple Zendesk instances, achieving Salesforce Admin certification, and demonstrating proficiency in data analysis and written communication. Recognized as a subject matter expert in product, policy, and procedure, Stephen consistently drives enterprise-level improvements while mentoring colleagues and adhering to recurring deadlines.