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Steven M. is a seasoned IT executive with over two decades of experience in global IT operations, having held senior leadership roles at Hasbro since 2010, including Senior Vice President of Global IT Operations and Vice President of IT Service Operations. Expertise includes maintaining complex IT infrastructures, advanced analytics, security compliance, and customer service management. Prior experience encompasses leadership positions at Jackpot Rewards, Comverse Technologies, and multiple tech enterprises where Steven demonstrated a strong track record in program management, operational efficiency, and customer satisfaction enhancement. Steven holds a BS in Mathematics and Computer Science from the US Coast Guard Academy.