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Andrea Drouin currently serves as a Help Desk Engineer at Harvey Performance Company since May 2023, where responsibilities include installing and configuring end user systems, managing security permissions, updating applications, and providing Tier I support through the Helpdesk system. Previous experience includes a role as a Student Page at Amesbury Public Library from May 2019 to May 2020, which involved sorting books, correcting cataloging errors, and assisting library patrons. Andrea Drouin holds an Associate's degree in Information Technology from Northern Essex Community College and a high school diploma from Amesbury High School.