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Brian Synnott

Customer Support Manager

Brian is Hartigen's Customer Support Manager. With over 15 years of customer service management, Brian excels in client communication, issue resolution, advocating customers needs, and managing expectations for PowerOptix® releases. Brian is responsible for managing Hartigen’s 24x7x365 support desk operations. A graduate of Baylor University, Brian began his professional career in I.T. support before joining The Structure Group as a Support Analyst.


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