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Norma Ortega serves as the Director of University Relations at Hartford HealthCare since January 2023. With extensive experience in talent acquisition and university relations, Ortega has held pivotal roles at AVANGRID, INROADS, Travelers, and Bombardier Aerospace, focusing on developing recruitment strategies and managing talent pipelines. At AVANGRID, responsibilities included leading strategy discussions for entry-level talent acquisition. Ortega's previous tenure at Travelers encompassed a range of roles, including University-College Diversity Talent Pipeline & Strategy Manager, where a strong focus on diversity initiatives and recruitment processes was emphasized. Ortega holds a Master of Science in Organizational Development from American International College and a Bachelor of Science in Business Administration from Western New England University.