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Agnes Schneider is an accomplished Senior Information Technology Manager with extensive experience in IT management and service delivery. Currently serving at Harris Computer since August 2021, Agnes previously held key positions including Manager of Corporate IT at Cineplex and Help Desk Manager at GDI Integrated Facility Services. A graduate of Concordia University with a Bachelor of Arts in Applied Economics, Agnes also holds various IT certifications, including ITIL v3 and AWS Professional. Additional expertise includes roles as Service Delivery Manager at First Capital Realty and Technical Support Analyst at the Town of Whitby, demonstrating a strong background in technical support and service management.