Allan Campbell has a diverse work experience spanning several companies. Allan began their career in 2001 at Cambridgeshire County Council as a Service Desk Manager. Allan held this role for over 12 years, demonstrating their commitment and expertise in managing a service desk. In 2014, they moved to News UK where they took on the role of Service Desk Manager, overseeing a team of 20 analysts and seniors, as well as a technical lead. During their time at News UK, Allan played a crucial part in providing 24/7 support to over 4000 customers across multiple offices. Allan also took on the responsibility of managing major incidents to resolution. In 2017, Allan joined HarperCollins Publishers where they assumed the role of Head of Operations. Additionally, they served as a Senior Manager of Technology Operations. Allan'sexperience in these positions showcases their ability to lead and manage operations effectively.
Allan Campbell obtained their Matric from St Joseph's College in Cape Town between the years 1981 to 1989. Allan also holds several additional certifications, including Information Security Management Principles from BCS, The Chartered Institute for IT in 2020, PRINCE2 Foundation certificate in Project Management from AXELOS Global Best Practice in 2017, Agile Project Management Foundation Certificate from APMG International in 2017, and ILM Diploma In Management from THE INSTITUTE OF LEADERSHIP AND MANAGEMENT in 2009. Allan also possesses a Foundation Certificate in ISO/IEC 20000, but the institution is not specified, and the date of acquisition is unknown.
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