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Kim (Ross) Jackson serves as the Director of eCommerce at Harley-Davidson Motor Company, where responsibilities include leading the launch of a new apparel and lifestyle concept with a focus on customer journey and P&L management. Previously, Kim held the position of Director of eCommerce Merchandising at J. Jill, leading digital strategy and merchandising efforts that enhanced sales and profitability. At ALEX AND ANI, Kim served as Senior Director of Merchandising during a significant growth phase, overseeing product lifecycle management across various sales channels. Earlier experience includes a role as Director of Merchandising at PUMA Group, managing a diverse team and P&L for multiple product categories, and as a Merchant at Talbots, responsible for merchandising strategy across numerous departments. Kim began a career in retail as a Buyer at May Department Stores, focusing on dresses, jewelry, and cosmetics. Kim holds a Bachelor's degree in Consumer Merchandising/Retailing Management from Syracuse University and is pursuing a Master's degree in Organizational Leadership and Coaching at Northeastern University.