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Juha-Pekka Lehtonen has a diverse work experience spanning several companies and roles. Juha-Pekka is currently working at HappySignals Ltd as the VP Solution Consulting, a position they have held since January 2022. Prior to this, they worked as a Senior Happiness Manager at the same company from April 2019 to January 2022.

Before joining HappySignals, Juha-Pekka worked at Sofigate as an Advisor from February 2016 to May 2019. Juha-Pekka also gained experience at Verco Oy as a Consultant, where they provided professional services, presales, and solution designing in the area of Service Management. Juha-Pekka'srole at Verco Oy involved consultancy for customers using Efecte, ServiceNow, and Service-Flow products, as well as designing and implementing business applications and portals. Juha-Pekka worked at Verco Oy from October 2012 to February 2016.

Earlier in their career, Juha-Pekka served as a Research intern at Laurea University of Applied Sciences from April 2010 to March 2011. Juha-Pekka also founded and served as the CEO of SoftSID Ltd from May 2010 to February 2011.

Juha-Pekka Lehtonen attended Laurea University of Applied Sciences from 2007 onwards, where they pursued a Bachelor of Business Administration (BBA) degree with a focus on Information Technology. Juha-Pekka has not yet completed their studies at Laurea University.

In addition to their formal education, Juha-Pekka Lehtonen has obtained several certifications. In December 2016, they became a Certified ICT Management Professional (CIMP) through the ICT Standard Forum. In September 2016, they also earned the title of Certified ICT Standard Professional (CISP) from the same institution. Furthermore, they hold the ITIL Foundation v3 2011 certification, although the specific institution from which they obtained it is not mentioned.